Hotline

For software support please contact our Hotline:

 

 

Please note

Our Hotline staff receive many e-mails that contain only a file and the name of the sender. Since our Hotline staff change regularly, we often have difficulty allocating such e-mails to error descriptions advised in prior telephone conversations. Hence we would request: Please include in each e-mail a brief description of your problem and your complete address details, including your telephone and fax number. Despite the advances of electronic communication, calling you back for a personal discussion is very often the quickest way of resolving a problem.